About Us

To rent a vehicle from Ashtar Car Rental, you must meet the following requirements:

• You must be at least 21 years old (age requirements may vary for specific vehicle types).
• You must have a valid driver’s license from your home country or an International Driving Permit.
• A valid passport or Emirates ID is required for identification.
• A credit card is required for the rental payment and security deposit.

We offer a wide variety of vehicles to suit different needs and preferences. Our fleet includes economy cars, premium cars, SUVs, and luxury vehicles. Whether you’re looking for a compact car for city driving or a high-end vehicle for a special occasion, Ashtar Car Rental has something for everyone.

Yes, we offer one-way rentals for certain vehicles and destinations. Please contact our customer service team in advance to inquire about availability and any additional charges that may apply for one-way trips.

Yes, there may be additional charges depending on the services you choose. These could include:

• Insurance coverage (optional or mandatory depending on the vehicle and rental duration).
• Additional driver fees.
• Fuel charges (if the car is not returned with the same fuel level).
• Late return fees.
• Any damage or traffic fines incurred during the rental period.

Our team will explain any additional fees before you complete your reservation to ensure full transparency.

If you’re involved in an accident or if the vehicle breaks down, please follow these steps:

1. Ensure your safety and the safety of others around you.
2. Contact Ashtar Car Rental’s 24/7 emergency hotline immediately.
3. Provide all necessary details about the incident, including location and damage.
4. If necessary, we will arrange for a replacement vehicle or assistance.

Our customer service team will guide you through the process, ensuring minimal disruption to your rental experience.

To make a reservation, you can visit our website, call our customer service, or visit our office directly. We offer easy online booking for your convenience.

Regarding cancellations:

• You can cancel your reservation up to 48 hours before your pick-up time without any charge.
• Cancellations within 48 hours of your scheduled pick-up will incur a cancellation fee.
• No-show reservations will be charged in full.